THE HIRER’ or ‘YOU’ is the person hiring the Equipment from the Company and whose name appears on the booking confirmation. The Hirer must be at least 18 years of age.


‘THE PERIOD OF HIRE’ means the period of hire for the Equipment and set out in the booking confirmation.


‘THE EQUIPMENT’ is tent/s furnishing equipment provided by the Company for the use of the Hirer as set out in the booking confirmation.


‘HIRE CHARGES’ as calculated in accordance with our online booking form & paid for by guests. The Hire Charges include the delivery, assembly, installation, disassembly and collection of all ordered.


The Hire Charges are based on the assumption that the site is a flat level firm ground with easy access for motor transport, and that no drains, cables or other services are buried beneath the surface or otherwise concealed.


The Hirer is required to provide the Company with either a plan showing the position in which the Equipment is to be erected or should have a representative on the site for that purpose. In the absence of a plan showing the position in which the Equipment is to be erected the Company will erect Equipment where we deem appropriate and shall be deemed to have completed the contract in doing so.


The Hirer is required to select a site that is not susceptible to bogginess or has poor drainage. Any flooding caused is the responsibility of the Hirer.


The Hirer must ensure that any obstructions to the site are removed before the Company arrives. This includes plants, shrubs, trees, vehicles and other materials. The Company reserves the right to apply a discretionary surcharge if obstructions prevent work from commencing.



The Hirer expressly acknowledges that the Company are not the original manufacturer or supplier of the equipment. The Company accepts no liability for any injury or death from any claim or proceedings arising from this contract with the Hirer


The Hirer shall during the period of Hire be responsible for the maintenance and safe custody of the Equipment from delivery or completion of erection, until dismantling.


The Hirer must be satisfied with the Equipment before use and should notify the Company of any miscounts, incorrect deliveries or unacceptable Equipment before use.


The insurance provided by the Company covers the equipment against: Theft, Vandalism, Fire and explosion, Storm and tempest. The risk for any exclusions under the Company’s insurance passes to the Hirer on delivery of the Equipment.


The Company will not be responsible for any loss of air from the airbeds during the hire period. The airbeds will be fully inflated at the beginning of the hire, but due to factors such as temperature, amount of usage, length of hire, airbeds may lose air and deflate slightly.


The Hirer should not enter the Equipment whilst the Company is erecting it.


The Hirer should keep any part of the Equipment that is a framed structure or a tent completely closed and secure while not in use during the period of Hire.


The Hirer should not tamper with the structure or any part of the Equipment and in particular not affix or suspend from the Equipment any item whatsoever without written consent of the Company.


The Hirer should not use any lighting, heating, cooking or other gas or electrical appliances of any kind, other than what is provided for and appropriate to use, inside the Company’s tents without the previous consent in writing of the Company. No cooking or use of gas appliances of any kind should be used inside the Company’s tents.

Any naked flames used on site in proximity to the tent are entirely at the Hirers own risk.


No animals are allowed inside the Company’s tents, without the previous consent in writing of the Company.


No smoking is allowed inside the Company’s tents.


Barbecue equipment or open fires outside are to be placed a minimum of eight feet from the marquee or tent and not left unattended whilst in use.


The Hirer will be responsible for any additional costs incurred to the Company as a result of any booked Equipment not being able to be erected/laid due to incorrect measurements, varying height levels or undisclosed site complications of which the company were not informed in writing.


The Hirer will be responsible for any costs incurred by the Company due to changes being requested once the erecting of tents has begun.


The Company will not be liable for any: Act of God including but not limited to tempest, fire, flood, storm, natural disaster or poor weather conditions; War, civil war, sabotage or act of terrorism; Government sanction, embargo, import or export regulation or order; Labour disputes, including strikes, lockouts, boycotts or other industrial action; Failure in the transportation of equipment, machinery or personnel or in the provision of any utility including power, gas, water, or communication services, and any other factor outside of the reasonable control of the Company.


The Company will use reasonable endeavours to supply the Hirer with the Equipment ordered but where this is not possible the Company will notify the Hirer as soon as possible with any alterations to the design and specifications of the Equipment and where alteration is fundamental, the Hirer may terminate this contract and all monies paid will be refunded. The company will make every reasonable effort in to successfully complete a booking and uphold the contract. In the unfortunate occurrence that we have to cancel your camping event due to Force Majeure, including high winds that make it impossible to set the Equipment erected, or heavy rain making the ground too wet to make the Equipment safe, we will offer a full refund. We have no control over the weather and we will always assess the situation for the safety of our customers.

ysellacornwall@mail.com | Ysella, St Agnes, Cornwall, TR5 0PL

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© 2019 by Ysella