Frequently asked questions
Where can we Glamp?
You can choose virtually any campsite/location within Cornwall where camping is allowed (free delivery within a 15 miles radius of St Agnes) - you can choose one of our stunning recommended campsites. Or for private events, many of our clients use private land which they have access to.
Campsites must be booked & paid by yourself.
In most cases pitches are allocated by the campsite you have booked.
How many people can fit in each tent?
We suggest a maximum of 5 people in our standard 5 metre Bell Tent. Please let us know your requirements & we can advise on the best options for your family or group. Some like more open-plan living, while others like bunking-up together.
What do I need to bring with me?
Your Ysella Bell Tent will be fully kitted out with everything you need in terms of beds, bedding, cooking equipment (cooking utensils, plates, cups, cutlery etc.), dining table, seating & lighting.
Bring warm clothes for sleeping, wet weather clothes, food supplies, cooking oil & condiments. Also a washing up bowl, washing up equipment (soap, sponges, tea towels). You may also want to bring a water carrier as we do not provide them. Torches are also useful.
Can I come for just 2 nights?
You are welcome to stay for two nights only, however our minimum booking term is 3 nights & this rate will still apply. This is due to the amount of time, travel & labour involved in constructing & packing down. Occasionally we run seasonal themed weekends where 2 nights are allowed, check out our special events page for details.
How much space is required for each tent?
5m Bell Tents require a minimum of 7m x 7m of flat soft ground.
4m Bell Tents require a minimum of 6m x 6m of flat soft ground
Can we bring our dog?
Yes, but we do add on an extra charge for animals.
Do I need a pitch with an electricity hook-up point?
No, we do not provide any electrical appliances with our tent hire, but because we know you'll probably have a few gadgets with you that need charging, we can hire USB power packs or Power Station. All of our Glamping extras can be found here. Some campsites have 240v mains power points available, however you will need to bring your own 240v hook-up lead to plug your own equipment in. You can purchase 240v hook-up leads from any good outdoor equipment supplier, or Halfords from £25. It is not advisable to run household appliances in an outdoor environment. Hook-up leads & anything plugged into them are used at your own risk.
Check with your campsite whether they are re-freezing ice blocks for your cool box. Durning the COVID pandemic not all campsites are offering this facility.
Terms & Conditions
Campsite fees are not included in your tent hire price.
Campsite must be comfortable with us arriving on site to pitch & take away the tent.
Tents pitched further than 15 miles from St Agnes will be subject to a £25 delivery charge.
Tents must be vacated at 9:45am. 10am at the very lastest.
Check-in time is typically from 3pm - you will be given a check-in time when you book.
We do not take responsibility for the pitch you are allocated at your campsite.
We do not take responsibility for unauthorised appliances/equipment used in our hire tents.
For holiday Glamping a refundable security deposit of £50 per hire is taken. The security deposit is held for the duration of your stay and refunded when we have collected our equipment in the condition it was hired & the tent is vacated at 9:45am. The security deposit will be held for late departures.
A non-refundable booking deposit of £50 is also taken to secure your booking.
The booking deposit is deducted from fees paid in full, 10 days before pitching your tent. Event booking & security deposits vary depending on the event & number of tents required. Drop us a line for more information.
In the unfortunate occurrence that we have to cancel our hire due to high winds (which are the main concern when erecting the tents on exposed coastal sites) we will offer you a full refund or do our best to change the dates for you. Unlike other holidays or events the weather can affect plans, so it is worth having travel or event insurance to cover any loss you may have for this eventuality.